Refund Policy

All sales are final. We do not offer refunds, credits, or exchanges for any Pass, Access Code purchase, or institutional license, for any reason.

This applies regardless of whether you have used the resume builder, how many days of your access period remain, whether you are satisfied with the AI-generated output, or whether you obtain employment. By completing a purchase, you acknowledge and agree to this policy.

Why we don't offer refunds

Every Pass grants immediate, full access to the resume builder from the moment of purchase — there is no separate "activation" step and no way to partially consume or return that access once it has been granted. Because of this, we treat every purchase as final at the time it is made, the same way most one-time-access digital products do.

What this policy covers

• The 90-Day Pass and 180-Day Pass
• The Welcome Back Pass (returning-customer offer)
• Institutional access codes and institutional license purchases
• Any future pass, credit, or add-on we offer through the Platform

Billing errors

The one exception: if you believe you were charged in error — for example, a duplicate charge from a double-submitted payment, or a charge that does not match the price shown at checkout — contact us and we will investigate and correct a genuine billing error. This is not a general right to cancel or request a refund for any other reason.

Chargebacks and disputes

This policy does not limit whatever rights you may separately have under your card issuer's or payment provider's dispute process. However, filing a chargeback for a purchase that was correctly processed under this policy — rather than contacting us first — may result in suspension of your account.

Canceling before you pay

Because every Pass is a one-time purchase, not a subscription, there is nothing to "cancel" after purchase and nothing will ever renew or bill you again automatically. If you decide not to purchase, you can simply close the checkout page before completing payment at no cost.

Questions about a specific charge? See our Terms of Service or contact us at info@nextsectorpro.com.